Shipping Policy

SHIPPING POLICY

We strive to deliver your order as quickly and accurately as possible. This document contains all information regarding our shipping and delivery policy.

PROCESSING TIME

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email containing tracking information.

DELIVERY TIME

The average delivery time is 6 to 12 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

SHIPPING METHOD AND ORIGIN

All orders are shipped directly from our supplier. Customs fees may apply depending on the destination country.

SHIPPING COSTS

Shipping costs are displayed during checkout. They depend on the weight, destination, and the type of shipping selected.

SHIPPING RESPONSIBILITY

If tracking indicates that the package has been delivered, responsibility lies with the customer. Please carefully verify your address; any errors must be reported within 24 hours of placing the order.

For any questions regarding shipping, please contact us at: info@lanacarter.com.